Q.There were defects, damage, and a shortage of the products arrival.

A.Please contact us using the Surugaya inquiry form describing the defect and include the product name, etc.
· As for the product control stickers attached to the products, please do not discard them.
· In the case of product damage or shortage of items, it will be necessary to check the packing status, so please keep the packing materials that were sent and do not discard them.
*In case that they have already been destroyed, it may be difficult to respond.

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