Company

Surugaya
Contact support
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Address
A-too Co., Ltd.
〒421-0111
317-1 Marikoshinden, Suruga-Ku, Shizuoka City, Shizuoka Prefecture
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Support center
9-10 Hinodecho, Aoi-ku, Shizuoka-shi,
Shizuoka 420-0837
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Business hours
Weekdays: Japan time 10: 30-19: 30
Saturday, Sunday and public holidays: Japan time 10: 30-18: 00
※ Support will be provided in English and Japanese only.

Send inquiry

We have now opened WeChat!

WeChat Business hours:

Weekdays 10:00 - 19:00 in Japan time(UTC+9)
Sat. and Sun. and holidays 10:00 - 17:00 in Japan time(UTC+9)


We have now opened LINE!

LINE Business hours:

Weekdays 10:00 - 19:00 in Japan time(UTC+9)
Sat. and Sun. and holidays 10:00 - 17:00 in Japan time(UTC+9)

Supported Language:

Japanese, English, Simplified Chinese and Traditional Chinese
* We might not reply in English, Simplified Chinese and Traditional Chinese, even if we open LINE during our business hours.
* We can not reply languages except for Japanese, English, Simplified Chinese and Traditional Chinese.

Before contacting us you might want to look through the questions and answers in FAQ section. If you don’t find the answer here feel free to send your question with the following form.

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About Trademarks

Surugaya.COM is the direct mail-order shop in our company.
Our company does not permit the Surugaya trademark to any stores other than those listed on the HP.
In addition, Our company is not related to stores and corporations that are not listed on the following website at all.
At the present moment, our company does not grant any other company the right to authorize, the right to represent, the right to open stores in comic market, and the right to open physical stores, except in Japan.
Our company is not related companies that carried out the above act in the name of Surugaya that claim to have obtained permission from our company at all.
In addition, our company is not related to them in terms of compensation or liability in the event of loss or disadvantage arising from the above at all.
>Surugaya physical shop
>Supported Surugaya physical shop