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Q&A

Q.Which regions do you currently ship to?

A.East Asia (except for Mongolia and North Korea), Singapore, Thailand, Vietnam, Monaco, China, New Zealand, Switzerland, Indonesia, Turkey, The United States of America and Canada.
Temporary suspension and delay of international mail due to the spread of COVID-19 infection.
※Shipment to China, New Zealand, Switzerland, Indonesia, Turkey, The United States of America and Canada has resumed!

Similar questions
  • I would like to know more about shipping fees.
  • My package was returned.
  • Could you ship out the items with an invoice with a lower amount?
  • Even if I make two separate orders, can the items be shipped together?
  • Is it possible to have wrapping on the product?
  • How about when I could not receive the item because I was gone for a long period of time?
  • My package was opened.
  • An additional fee was charged.
  • Do you have discounts on shipping fees?

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Q&A
  • Regarding cancellation
  • Regarding delivery and shipping fees
  • Regarding ordering and shipping
  • Regarding payments
  • Regarding the products
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