Q.My package was returned.

A.Packages may be shipped back when they are shipped back by customs, refusal to receive the package or for an incorrect mailing address.
In that case, we will contact you that your package has been returned.
In addition, the re-shipment fee and initial shipping fee will be paid by the customer.
In case of refunds, the amount deducting the shipping fee and handling fee will be refunded.
*Shipping fee may be incurred at the time of returning items, which shall be paid by the customer.

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