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Q&A

Q.An additional fee was charged.

A.Customs duties and other import duties, and customs fees may be imposed upon customs clearance in the receiving country.
In such situations, please make payment following the local country customs rules where the user resides.

Similar questions
  • I would like to know more about shipping fees.
  • Do you have discounts on shipping fees?
  • Could you ship out the items with an invoice with a lower amount?
  • Which regions do you currently ship to?
  • My package was returned.
  • My package was opened.
  • Even if I make two separate orders, can the items be shipped together?
  • How about when I could not receive the item because I was gone for a long period of time?
  • Is it possible to have wrapping on the product?

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Q&A
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