Book (Practical) Society Words that don't make Generation Z a monster of a capable boss / Moeko Ōno

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[Introduction to the content]
Good praise vs poor speaking
"You made a mistake before"
⇒ "Let's talk about countermeasures together"
"I don't understand your story"
⇒ "Can you tell me that story?"
"I thought I could do more"
⇒ "You can definitely do it"
And the magic word is "Thank you very much."
Isn't your inappropriate speech making a loss?
The environment changes by just saying it, and communication within the company becomes easier!
Let's overcome the crisis with practical "rewording"!
Full of concrete episodes and examples!