Book (Practical) Society Communication skills of reform leaders to resolve conflict and resistance and lead to agreement / Tetsuro Mizuta

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[Content introduction]
There is a sharp increase in the number of companies engaged in business and IT reform.
Because various factors such as the globalization of businesses, the diversification of customer needs and the demand for work-style reform are forcing companies to change.
Many reform projects have been launched in order to respond to these factors.
In order for the leaders who are the pillars of the reform promotion to solve these problems and to obtain the understanding and agreement of all the participants, the three elements of "Communicate," "Receive," and "Lead to Agreement" are indispensable.
In order for the leaders who are the pillars of the reform promotion to solve these problems, there are conflicts and resistance caused by the interests of the participants.
In order for the leaders who are the pillars of the reform promotion to solve these problems, the three elements of "Communicate," "Receive," and "Lead to Agreement," are based on their own experiences.
The three elements of "Communicate," "Receive," and "Lead to Agreement of" Communicate, "" Receive, "and" Lead to Agreement, "are based on their own experiences.
In order for the leaders who are the pillars of the reform promotion to solve these problems, the three elements of" Communicate, "Resolving Conflicts
4-4 Resolving Conflicts in Solutions and Procedures
Exercises Rubbing Conflicting Opinions
Episode Dealing with Emotional Resistance
Chapter 5 Communication Skills
5-1 Non-Face-to-Face Communication Skills
Episode Microphone is On
Junior
5-2 Everyday Activities to Gain Trust from Others
Also interested in the culture and manners of the Episode Organization
Conclusion communication skill question method