Book (Practical) Information science Beyond Digital

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Information Science
Two world-renowned strategists detail seven leadership imperatives for transforming companies in the new digital age. Digital Transformation is very important. But to win in today's world, it is not enough to be digital. The nature of competitive advantage has changed, and we need to understand that being digital is not enough. Paul Rainwand and Matt Mani of Strategy &, PwC's strategic consulting group, describe how 12 companies, including Hitachi, Komatsu, and Philips, have weathered these major changes. For example, Philips has transformed from a broad conglomerate into a medical technology-focused company, Cleveland Clinic has partnered with a broad ecosystem to improve state-of-the-art patient care and expand to many locations around the world, and Microsoft's global commercial business has been revamped to improve customer satisfaction. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Based on a new large study, the authors identify seven imperatives for leaders to follow as the digital age continues to evolve : 1. Reimagine the global position of the company ; 2. Create an ecosystem and create value ; 3. Systematically build proprietary customer knowledge ; 4. Create a results-based organization ; 5. Reverse the focus of leadership teams ; 6. Redefine social contracts with employees ; and 7. Creatively destroy their own leadership approach. These seven principles constitute a playbook for leaders to define bolder objectives and transform organizations.