Customer service strategy in the digital age

Book (Practical) Society Customer service strategy in the digital age

※Please note that product information is not in full comprehensive meaning because of the machine translation.
Japanese title: 単行本(実用) 社会 デジタル時代のカスタマーサービス戦略 / ジョン・グッドマン
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Item number: BO2643925
Released date: 22 Sep 2021
Maker: Toyo Keizai, Inc.
著: ジョン・グッドマン

Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.

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Customer service is a management strategy. From design to operation, we introduced the latest examples and management methods of customer service that affect a company's competitive advantage.