Book (Practical) Politics, economy and society Solving 200 cases a day at the municipal office counter, responding to claims taught by great consultants from 1,000 leading companies The best way to talk

※Please note that product information is not in full comprehensive meaning because of the machine translation.
Japanese title: 単行本(実用) 商業 役所窓口で1日200件を解決、指導企業1000社のすごいコンサルタントが教えている クレーム対応 最強の話しかた / 山下由美
Out of stock
Item number: BO2194355
Released date: 24 Jul 2019
Maker: Diamond Co.
Category: Book Industry Commerce

Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.

Commercial
Political, Economic and Social
[Just change the way you talk and any complaints will work!] People who shout loudly from the beginning, people who suddenly get angry, people who are on the line of reason, people who are wrong, people who complain in large numbers, people who demand money, people who ask for the president, people who force people to surrender on the ground, people who call people to their homes or offices, people who say "spread on SNS", senior Cremer …