Book (Practical) Commerce Call Center's Organizational Strength and Strategic Management SPT (Service Positioning Tracking) : A Conversation, Number, and Phenomenon of Operations that Operators and Managers want to Know
※Please note that product information is not in full comprehensive meaning because of the machine translation.
Japanese title: 単行本(実用) 商業 コールセンターの組織力と戦略的運営 運営者と経営者が知っておきたい 運用を会話/数値/現象からみる SPT(Service Positioning Tracking)