Company

Surugaya
Contact support
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Address
SURUGA-YA Inc.
420-0858
5-4 Tenma-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture
>Corporate site
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Support center
9-10 Hinodecho, Aoi-ku, Shizuoka-shi,
Shizuoka 420-0837
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Business hours
Weekdays: Japan time 10: 30-19: 30
Saturday, Sunday and public holidays: Japan time 10: 30-18: 00
※ Support will be provided in English and Japanese only.
Antique Dealer License Number: 491140002748

We conduct transactions involving second-hand goods based on the Japanese Antique Dealings Act, having received formal permission as an antique dealer from the Public Safety Commission.

Send inquiry

Corresponding to LINE!

LINE Business hours:

Weekdays 10:00 - 19:00 in Japan time(UTC+9)
Sat. and Sun. and holidays 10:00 - 17:00 in Japan time(UTC+9)

Supported Language:

Japanese, English
*We might not reply in English even if we open LINE during our business hours.
*We can not reply languages except for Japanese, English.

Before contacting us you might want to look through the questions and answers in FAQ section. If you don’t find the answer here feel free to send your question with the following form.

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Supported language: Japanese / English
※Languages other than Japanese, English are not supported.
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About Trademarks

SURUGA-YA.COM is an official mail-order store operated by our company.
The Company does not permit any use of the Surugaya trademark except for stores listed on the Company's website.
Stores and corporations that are not listed on the following pages have no relationship with our Company.
>SURUGA-YA physical store
>Supported Surugaya physical store
We take no part in and disclaim all responsibility or liability for any third-party operators who claim to have our permission and conduct the aforementioned activities under the name of Surugaya, including any compensation for losses or damages incurred as a result.